Question 1

Which countries do you support?

Accepted Answer

We support buyers in many regions including East and Southern Africa, the Caribbean, Oceania, South and South-East Asia. Tell us your destination port and we will confirm what we can arrange.

Question 2

What inspection options are available?

Accepted Answer

Independent or professional pre-shipment inspection may be arranged depending on the vehicle and destination country requirements. Inspection scope and available information may vary by vehicle.

Question 3

How do I pay?

Accepted Answer

International Telegraphic Transfer (T/T) in USD or JPY to our corporate bank account in Japan. Processing time depends on the sending bank, receiving bank, compliance checks, currency, payment date and public holidays.

Question 4

Do you ship by RoRo or container?

Accepted Answer

Both. RoRo is the default for most vehicles. Container shipping is used for high-value cars, classics, or buyers requiring cargo bundling.

Question 5

What does IPPONTSUU Certified mean?

Accepted Answer

IPPONTSUU Certified refers to our internal vehicle review and documentation check process. It is not a government-issued certification. Inspection scope may vary depending on the vehicle, available records and destination requirements.

Question 6

How long does shipping take?

Accepted Answer

Estimated delivery / export timing depends on vessel schedule, payment confirmation, document processing, inspection availability and destination port procedures.

Question 7

Can I inspect a car before payment?

Accepted Answer

Yes — on request we can arrange an independent inspector to visit the vehicle before purchase.

Buyer support & FAQ